APG Privacy Policy
Last updated: May 9, 2024
This Privacy Policy explains how APG LLC ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services, or make a purchase from APG's website (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to users of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, the "Last updated" date will be revised, and any other required steps by applicable law will be taken.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, which varies depending on how you interact with us.
In addition to the specific uses below, we may use the information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The personal information we collect depends on your interactions with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Information We Collect through Cookies:
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection details, IP address, and information regarding your interaction with the Services.
Information We Obtain from Third Parties:
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf. These third parties may include:
- Companies supporting our Site and Services, such as WordPress.
- Payment processors collecting payment information to process your payments and fulfill your orders.
- Third parties collecting information via online tracking technologies when you visit our Site or interact with our Services or advertisements.
Any information obtained from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties or for their policies or practices.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Providing Products and Services: To process your payments, fulfill your orders, manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.
- Marketing and Advertising: To send marketing communications, tailor Services and advertising, and show you advertisements for products or services.
- Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You: To provide customer support and improve our Services.
SMS Communications
Adherence to Carrier SMS Policies:
We strictly adhere to all carrier SMS policies and guidelines. Our SMS communications comply with applicable carrier regulations to ensure the highest standards of privacy and security.
How We Use SMS:
We may use SMS (Short Message Service) to communicate with you for various purposes, including:
- Transactional Messages: Providing updates on your orders, delivery status, and account notifications.
- Marketing and Promotional Messages: Sending information about promotions, new products, or services that may be of interest to you.
- Customer Support: Assisting with inquiries, support requests, and feedback.
Obtaining Consent for SMS Communications:
We obtain your consent before sending any SMS communications. Consent is typically collected through:
- Opt-in Forms: When you provide your phone number and agree to receive SMS updates during the account registration, checkout process, or other interactions with our Services.
- Consent Management: You can manage your SMS communication preferences, including opting in or out, by adjusting settings in your account or by contacting us directly.
If you wish to stop receiving SMS messages from us, you can reply with "STOP" to any SMS message you receive, or contact us using the details provided below. We will process your request promptly in accordance with applicable laws and regulations.
For any questions or concerns regarding our SMS communication practices, please contact us at:
- Phone: 714-418-4455
- Email: [email protected]
- Address: 12570 Industry St, Garden Grove, CA, 92841, United States
Cookies
We use cookies on our Site to power and improve our Services, run analytics, and better understand user interactions. For more details about the cookies used related to WordPress, see WordPress Cookies.
You can choose to set your browser to remove or reject cookies, but doing so may negatively impact your user experience and functionality of the Services.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
- Vendors and third parties who perform services on our behalf.
- Business and marketing partners, including WordPress.
- With your consent or at your direction.
- Within our corporate group.
- In connection with a business transaction or to comply with legal obligations.
User Generated Content
The Services may enable you to post reviews and other content. This content is public and accessible by anyone. We are not responsible for the privacy or security of information made publicly available.
Third Party Websites and Links
Our Site may link to third-party websites. We are not responsible for the privacy or security of such sites. Review their privacy and security policies before providing personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information about children. If you believe we have collected a child’s information, contact us to request deletion.
Security and Retention of Your Information
We use various security measures to protect your information, but cannot guarantee "perfect security." We retain personal information based on factors like account maintenance, legal obligations, and dispute resolution.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right of Portability
- Right to Opt out of Sale or Sharing or Targeted Advertising
- Right to Limit Use and Disclosure of Sensitive Personal Information
- Restriction of Processing
- Withdrawal of Consent
- Right to Appeal
- Managing Communication Preferences
To exercise your rights, contact us as indicated below. We may verify your identity before processing requests and will respond in a timely manner as required by law.
Complaints
If you have complaints about how we process your personal information, contact us. You may also lodge a complaint with your local data protection authority.
International Users
We may transfer your personal information outside your country. For transfers out of Europe, we rely on recognized transfer mechanisms.
Contact
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, contact us at:
- Phone: 714-418-4455
- Email: [email protected]
- Address: 12570 Industry St, Garden Grove, CA, 92841, United States
